RETURNING FUNDS

Clicking "Return funds" on your dashboard is the best way to do this but we've included other options below.

Deposit via your online fundraising page

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The best method for returning cash is to deposit it into your bank account and then transfer the funds via debit card in your fundraising dashboard.

Here's how to deposit funds online:

  1. Log in to your dashboard
     
  2. Select 'Return funds'.
     
  3. Enter in your details, amount of cash collected from your bandanna sales and your payment details.
     
  4. Hit submit and these funds will be added to your fundraising page!

Deposit via BPAY

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If you've either collected funds via bank transfer or have already deposited cash donations to your own account, you can pay via BPAY in your online banking app.

  1. Login to your online banking app and select BPAY as the payment option

  2. Enter our Biller code: 419341

  3. Enter in the amount of cash collected from your bandanna sales and your BPAY reference number, which was sent to you via email on 2 November.
Notes
  • If you would like to pay via BPAY but do not have your 9 digit customer reference number, please contact us at nbd@canteen.org.au

Deposit via electronic transfer

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If you've either collected funds via bank transfer or have already deposited cash donations to your own account, you can simply deposit them back to us via a direct bank transfer.

Bank: NAB

Account Name: Canteen Australia

BSB: 082001

Account number: 518822412

Reference number: your reference number (starts with NBD24 and can be found in the top right hand corner of emails from us) and next to your name on your fundraising page 

ABN: 77 052 040 516

Notes

  • Once you have completed the transfer please send a remittance advice or screenshot of your payment to nbd@canteen.org.au

Deposit by cheque

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Send a cheque to us at:

Canteen National Bandanna Day Returns

Reply Paid 3821

Sydney NSW 2001

Please remember to include your reference number (starts with NBD24 and can be found in the top right hand corner of emails from us) on the back of the cheque. 

Returning cash 

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The best way to return cash sales from your bandannas is to login into your fundraising dashboard and click on the 'return funds' tab and transfer the sales from your account. 

I need an invoice for proof of payment

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Please send your fundraising page URL, order number and the amount raised to nbd@canteen.org.au

We will send the invoice to your registered email address within two business days. 

How can I return my unsold stock?

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Simply put your stock returns into a mailing satchel, box or evenlope and drop it in any Australia Post box using the address below and your Seller ID (this can be found on your fundraising page) . It will come back to us at no charge to you. 

Canteen National Bandanna Day Returns
Reply Paid 87022
Erskine Park NSW 2759

Please ensure you fill out the 'return bandannas' slip with the number of bandannas you are returning and send this back with the unsold stock. This makes it easier for us to reconcile your order.

If you have lost your slip, please download and print a new one here bandannaday.org.au/resources

I need to return via the NSW Schools finance system (Edconnect). What is your vendor number?

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Our vendor number is 100 316 551.

Need assistance?

If you can't find your reference number or need more help, please get in touch with the friendly Bandanna Day team first before making your payment.

nbd@canteen.org.au   1800 226 833