The Bandanna Day team is here to help.
If you have a question that isn't covered below feel free to contact us.
What is National Bandanna Day?
National Bandanna Day is the flagship fundraising and awareness campaign for Canteen.
Participants register to sell bandannas for Canteen to support young people impacted by cancer. Register to sell today
This year, there's more than one way to get involved. If selling isn’t your strength, please consider:
General
When is National Bandanna Day?
National Bandanna Day is held on the second last Thursday of October each year. This year's event is on Thursday 24 October 2024.
How can I get involved?
We have something for everyone this Bandanna Day! Click these links below, to get started.
How can I donate to Bandanna Day?
You can make a general donation to Bandanna Day online here.
To donate to someone's fundraiser or buy a bandanna from a fundraising box, you can look them up using our search tool.Are there any new bandanna designs?
- The Rest is Confetti (Designed by Canteen youth ambassador Chloe Van Ommen)
- Fairy Bread
- Together as One
- Aussie Marsupials
- Celestial
- Tropical Butterflies
- Pixel Camo
- Puppy Pals
- Mexican Design - Sky Blue
Where can I buy Canteen bandannas?
They can also be bought from one of our fundraisers' merchandise boxes. If purchasing a bandanna from a fundraiser, please click here to search for their name.
How long can I fundraise for?
Registrations to fundraise for Bandanna Day opened in August 2024. All fundraising pages will remain open until 17 November 2024.
For those selling bandannas, you can find out how to return funds raised here
Selling bandannas for Canteen
How can I register to sell bandannas?
Registering is easy.
- Complete the registration form
- Nominate your desired number of boxes
- Sell bandannas and support young people impacted by cancer!
What is included in a merchandise box?
The box is made up of 60 x $7 standard cotton bandannas with each box valued at $420.
Can I select the designs in my box?
Our boxes arrive in our warehouse pre-packed so unfortunately, we can't arrange custom fundraising boxes.
How many boxes can I order?
To reduce production and shipping costs, we limit the number of the fundraising boxes you can order.
If you are selling as an individual, you can place an order for one box via the online registration form.
If you are selling bandannas on behalf of a school or organisation, once you have registered on our website, our team will contact you to finalise the quantity and complete your order.
What if I don't sell all the bandannas in my box?
- Login and access your fundraiser dashboard to download your personalised reply-paid returns label and bandanna return form.
- Pack all leftover bandannas securely into a suitable package along with your bandanna return form.
- Print and attach the returns label to your parcel.
- Drop off at your nearest AusPost office or box and they'll be returned to us.
I haven't received my order yet
Please allow up to 10 business days for your box to arrive.
If you are selling on behalf of a school or organisation, your box will not be sent until you have spoken to a member of our team to confirm your order quantity.
If you have any questions about your order, please get in touch via our contact page.
I've lost my paperwork and reference number
No problem, get in touch via our contact page and we'll send you a new copy. Be sure to include as much detail as possible so we can track down your order.
I used the QR code on my box but its not appearing on my page.
If the bandanna is being purchased via the 'buy a bandanna' button on your fundraising page, your details should automatically link to the purchase. You will receive an email confirmation whenever a bandanna purchase is made. The purchase will appear on your page in up to 3 hours.
If you are still having issues please visit our contact page.
How do I return funds received in cash donations or sales?
If you need assistance with this process please contact us.
Fundraising
How are the funds raised used?
Funds raised go towards developing and maintaining peer support programs and events, 24/7 online communities for young people and parents, access to Canteen’s free counsellors and individual support, specialist medical treatment and support for youth cancer patients in hospital, help post-treatment to get back on their feet, and youth-specific resources to guide young people through the challenges of cancer.
How do I ask for donations?
The number one reason why people donate to charities is because they were asked – so don’t be afraid of asking! Tell your friends and family why the cause is important to you and remind them that every dollar counts – all funds raised will go towards supporting young people impacted by cancer (find out more here). Many workplaces also offer dollar matching, so it’s worth asking your boss if this is something they can do.
I’ve forgotten my username and/or password
If you’re trying to log in but you can't remember your password, click on the 'Forgot password?' link on the log in screen. Enter your email address and we’ll send you a link to reset your password.
How do I update my fundraising page name?
If you are a school or organisation your fundraising page name will automatically update to be what was selected or entered in this field during registration. The page name can be edited during the registration process but unfortunately, once this has been submitted it cannot be changed.
What is "My dashboard"?
Your fundraising dashboard is your one stop shop to access features on your fundraising page.
On your dashboard you can do the following things:
- Personalise your page with your own story and photos
- Share your page on socials
- Send out e-mails to collect donations and thank your donors
- View your event checklist
- Check in to see how many donations you have received
- Download some awesome resources to help increase your fundraising
How do I upload photos to my page?
You can add or change photos by clicking on the ‘Edit My Page’ tab. Follow the prompts and ensure you save your changes.
Click the ‘view’ link above your fundraising information to see your changes.
Why are my achievement badges not appearing?
If you have done an action to earn a badge and it's not activated, best to wait 15 minutes and refresh the page.
I'm struggling to get donations, please help!
We're here to help! The best way to receive donations is to share your fundraising page. Every time you share your page, you increase the number of opportunities people have to support you (and young people impacted by cancer). Please consider sharing your fundraising page by:
- Posting on your socials
- Sending messages (eg SMS or WhatsApp)
- Emailing your friends, family and/or colleagues
- Displaying your personalised poster
Cut, Colour, Cover
What is Cut, Colour, Cover?
Cut, Colour, Cover is a hair challenge connected to Bandanna Day. Participants can choose to cut, colour or cover their hair while raising funds to help young Australians find life in the face of cancer.
- Be brave and cut (or shave) your hair for Canteen
- Be bold and colour your hair for young people OR
- Be creative and cover your hair with Canteen bandannas!
What will you choose?
Can I donate my hair to Canteen?
We at Canteen can't take hair donations, unfortunately, but here is some info about other organisations that do:
Grant A Wig for Kids | Australia Alopecia Areata Foundation
Hair with Heart | Variety the Children’s Charity
What kind of dye should I use to colour my hair?
There are lots of non-toxic hair dyes out there and we fully promote doing this challenge in a risk-free way. Also, there is certainly no expectation that everyone in Australia is in a position to dye their hair – if that’s you, please consider cutting or covering your hair, selling bandannas OR taking the 10,000 steps a day challenge with us.
We'd love for you to dye your hair Canteen green or Canteen blue and sport our colours but this event is intended to be first and foremost a challenge so we encourage you to pick a colour that takes you outside of your comfort zone. The crazier you go, the more likely your friends and family will donate to support you!
Where do I get my hair cut or coloured?
At home, a salon or barber... where you choose to transform your hair (and your style) is up to you. Whatever you choose, be sure to share before and after photos on your fundraising page to encourage your friends to support you.
Get started and register for Cut, Colour, Cover today!
10,000 Steps a Day in October
How do I register for the challenge?
Registration is quick and easy thanks to Facebook. By clicking this link your Facebook Fundraising page will be set up in no time.
Register now
What is a Facebook Fundraiser?
Thanks to Facebook, fundraising is easy. With a few clicks, you're personal fundraising page will be ready for you to use. On this page, you'll be able to share updates with your friends and family and they'll be able to donate as you take 10,000 steps each day!
Where and when do I take the 10,000 steps each day?
This challenge is a virtual challenge. When you walk, run, jog or skip to reach 10,000 steps each day in October is up to you!
Sign up with Facebook
How do I track my steps?
To help measure your steps, free apps are available on Android and Apple devices. Two of our favourites are GoogleFit and Fitbit, we've provided the links to these apps below.
How can my friends donate?
There is a donate button on your Facebook fundraising page that is simple and quick to use.
Once registered, you will also be setup with a fundraising page outside of Facebook so those without access to Facebook can sponsor you.
Sign up with Facebook
